Employment

Job Opportunities at Minnesota Council of Churches

 

Thank you for your interest in working for the Minnesota Council of Churches. 

We are pleased to offer a competitive benefits package, including:

  • Gold Medical insurance plan
  • Dental insurance
  • Life insurance
  • Long-term disability
  • Vacation and holiday pay
  • Employer contributing retirement plan
  • Flexible Spending Accounts
  • Free parking

 

As an Equal Opportunity employer, we hire without consideration to race, creed, color, national origin, religion, age, gender, sexual orientation, marital status, veteran status, or disability.

 

CURRENT JOB OPENINGS  

 



 

POSITION TITLE:  Refugee Program Specialist: In-Kind Donation Specialist

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Director of Refugee Services

 

ORGANIZATIONAL BACKGROUND: 

Minnesota Council of Churches (MCC) Refugee Services welcomes refugees, asylees, humanitarian parolees and other new Americans into new lives of freedom, hope and opportunity in Minnesota. Based in Minneapolis and Mankato, MCC Refugee Services has resettled those with refugee status in Minnesota since 1984. Through services providing resettlement, case management, employment, education and immigration legal services, MCC’s multi-cultural, multi-lingual and inclusive staff works to ensure our newest neighbors are “abundantly supported as they move from addressing basic needs to achieving their dreams.”

 

The Minnesota Council of Churches (MCC) is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

 

PURPOSE OF POSITION:

MCC Refugee Services is seeking a resourceful and organized individual to successfully acquire in-kind donations from community members, businesses and faith communities to support MCC’s efforts to welcome and serve refugees and immigrants. Working closely with the Volunteer & Outreach team, the position will build relationships with new partners to increase the level of donations received by MCC and provided to MCC program participants, and manage the documentation of resources received. In collaboration with MCC staff, volunteers, churches and community partners, the Volunteer and Outreach Specialist will also provide services to refugees and asylees which will help them achieve self-sufficiency and attain their goals.

 

KEY RESPONSIBILITIES:

  • Conduct outreach and networking with faith communities, businesses and other prospective donors
  • Solicit in-kind and financial gifts for Refugee Services programs by phone, email, social media, letters and in-person meetings
  • Coordinate donation drives for items including coats, technology, household supplies, and other basic needs items
  • Develop and steward relationships with donors
  • Track and record in-kind material donations and financial support for clients and programs
  • Coordinate volunteers in work to receive and sort inventory, prepare goods to be provided to participants, and organize donations drives.
  • Recruit volunteers and volunteer groups
  • Work with leadership and outreach teams to identify program needs and focus of outreach
  • Prepare program correspondence, letters, proposals and reports
  • Participate in Refugee Services communications work, including writing and preparing content for social media posts, email newsletter, website and blog content, and print communication efforts, in collaboration with Refugee Services Director
  • Attend community meetings, events, professional groups, and speaking engagements to educate the community about refugees and recruit supporters
  • Maintain positive relationships with community partners relevant to program activities
  • Partner in interfaith and ecumenical efforts across MCC

 

ADDITIONAL RESPONSIBILITES, as a member of the Refugee Services Team:

Collaborate with Refugee Services team members to meet outcome goals defined in program contracts, including:

  • Encourage early self-sufficiency and independence of all program participants;
  • Promote MCC Refugee Services Programs and recruit participants to meet enrollment goals;
  • Connect program participants and community members to available programs and resources;
  • Provide translation and interpretation support for other Refugee Services projects, as needed;
  • Document all contacts and services in case files, as appropriate;
  • Assist in emergencies as they arise;
  • Other duties as assigned.

 

 

GENERAL QUALIFICATIONS: 

  • Strong desire and ability to build resources and engage community to build a welcoming community for refugees and immigrants
  • Prior experience in resource development, fundraising or sales preferred. 
  • Professional demeanor with ability to effectively engage groups and build positive community relationships
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them
  • Strong presentation skills
  • Demonstrated ability to work collaboratively across organizational boundaries
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner
  • Strong English language communication skills, both oral and written
  • Demonstrated strong communication, negotiation, and mediation skills
  • Proven capacity to work in fast paced social service environment
  • Demonstrated ability to work both independently and as a member of a team
  • Bilingual proficiency in a relevant language valued but not required
  • Bachelor’s degree strongly preferred
  • Experience with Microsoft Office and proficiency in online research required
  • Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation preferred
  • Flexibility to work varied weekday, weekend and evening hours

 

 

WORK ENVIRONMENT AND CONDITIONS

Normal office conditions. This position works out of MCC’s office at 122 West Franklin Avenue in Minneapolis. Job duties are performed primarily during weekdays, with some evening and weekend hours.

 

Compensation: Starting range: $21.50-22/hour. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

 


 

POSITION TITLE:  Refugee Cash Assistance Specialist

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Manager of Employment Services

 

 

ORGANIZATIONAL BACKGROUND: 

Minnesota Council of Churches (MCC) Refugee Services welcomes refugees, asylees, humanitarian parolees and other new Americans into new lives of freedom, hope and opportunity in Minnesota. Based in Minneapolis and Mankato, MCC Refugee Services has resettled those with refugee status in Minnesota since 1984. Through services providing resettlement, case management, employment, education and immigration legal services, MCC’s multi-cultural, multi-lingual and inclusive staff works to ensure our newest neighbors are “abundantly supported as they move from addressing basic needs to achieving their dreams.”

 

The Council is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

 

PURPOSE OF POSITION:

The Refugee Cash Assistance Specialist assesses RCA eligibility of individuals with a humanitarian protection immigration status, including refugees, asylees, humanitarian parolees, Cuban/Haitian entrants, and victims of trafficking, living in the 7 county metro area. Working with colleagues in the program and agency, the position works to ensure participants are connected to and receive the services and resources for which they are eligible so they may become self-sufficient.

 

RESPONSIBILITIES

  • Participate in employment orientations with agency clients, to provide information about RCA program
  • Conduct intake and assessments to determine client eligibility for RCA and other public assistance programs
  • Review program guidelines with program participants, empowering them to reach agreed-upon goals and meet program guidelines. 
  • Explain application procedures and assist participants to complete forms
  • Verify information received from clients
  • Refer participants to employment programs, basic needs resources, and ongoing community supports
  • Teach participants how to access their benefits
  • Communicate participants’ household income changes with RCA and county financial workers
  • Maintain regular contact with clients, to track income and ensure connection to employment and other programs
  • Distribute checks and transportation supports to participants
  • Impose sanctions on participants who are not in compliance with RCA policies
  • Refer clients to employment programs, basic needs resources, and ongoing community supports
  • Participate in cultural and community orientations with program participants
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Maintain positive relationships with community partners relevant to program activities. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document services and activities in case logs and files
  • Oversee volunteer activities within program and with clients
  • Occasionally welcome arriving families at the airport
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Experience working with refugees or recent immigrants
  • Demonstrated ability to maintain accurate records, interpret complex written rules, and follow guidelines as shared by state bulletins.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Commitment to early self-sufficiency of refugees, asylees and immigrants
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Proven capacity to work in fast paced social service environment.
  • Demonstrated ability to work independently and as a member of a team.
  • Bilingual proficiency in Arabic, Dari, Karen, Oromo, Pashto, Russian, Somali, Spanish, Swahili, Ukrainian or other relevant languages preferred.
  • Bachelor’s degree or related work experience strongly preferred
  • Experience with Microsoft Office programs preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation required.
  • Availability to work occasional weekend or evening hours

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional weekend and evening hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis.

 

COMPENSATION: Starts at $21.50/hour. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

 


 

POSITION TITLE:  Refugee Employment & Outreach Specialist

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Manager of Employment Services

 

ORGANIZATIONAL BACKGROUND: 

Minnesota Council of Churches (MCC) Refugee Services welcomes refugees, asylees, humanitarian parolees and other new Americans into new lives of freedom, hope and opportunity in Minnesota. Based in Minneapolis and Mankato, MCC Refugee Services has resettled those with refugee status in Minnesota since 1984. Through services providing resettlement, case management, employment, education and immigration legal services, MCC’s multi-cultural, multi-lingual and inclusive staff works to ensure our newest neighbors are “abundantly supported as they move from addressing basic needs to achieving their dreams.”

The Minnesota Council of Churches (MCC) is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

PURPOSE OF POSITION:

This exciting position plays an important role in welcoming and serving the needs of individuals arriving to Minnesota with refugee, SIV and humanitarian parolee status. This position will create, foster and manage relationships with potential and current employers to increase employment opportunities for participants of MCC and partner agency programs. The position will also assist program participants to seek, secure, and maintain employment leading to self-sufficiency as early as possible.

RESPONSIBILITIES

Employer Outreach / Job Development

  • Seek out new employers to create employment opportunities for participants in MCC and partner agencies’ employment programs
  • Develop relationships with industry and community leaders, including trade organizations, chambers of commerce and civic groups
  • Maintain relationships with existing employers.
  • Conduct informational interviews and participate in tours of businesses with potential employers to learn about the businesses, their work environments, and current or anticipated future opportunities
  • Work with partners to convene job fairs and hiring events
  • Share employment opportunities with employment counselors at MCC and partner agencies
  • Convene an Employer Advisory Committee to network with employers and build understanding of employers of how to effectively employ those with refugee status

Employment Placement / Client Service

  • Provide orientation to potential participants about employment programs
  • Conduct intake and assessments to determine client eligibility for programs
  • Develop service plans with program participants, empowering them to reach agreed-upon goals and meet program guidelines. 
  • Assist clients to overcome barriers to employment applications, job search, and self-sufficiency
  • Identify and match clients with appropriate job opportunities
  • Provide ongoing case management and resource connections for program participants
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Provide translation and interpretation support for other Refugee Services projects, as needed. 
  • Maintain positive relationships with community partners relevant to program activities. 
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
  • Document services in case logs and maintain up-to-date case files
  • Oversee volunteer activities within program and with clients
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Experience working with refugees or recent immigrants
  • Knowledge and understanding of local labor markets and employer networks
  • Case management experience focusing on attainment of outcomes in areas of housing, employment, education, family functioning, or immigration preferred.
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them.
  • Commitment to early self-sufficiency of refugees, asylees and immigrants
  • Strong motivational and teaching skills.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Proven capacity to work in fast paced social service environment.
  • Demonstrated ability to work independently and as a member of a team.
  • Bilingual proficiency in relevant languages preferred.
  • Bachelor’s degree or related work experience strongly preferred
  • Experience with Microsoft Word, Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation required.
  • Availability to work occasional weekend or evening hours

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional evening and weekend hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis, with regular visits to employers, service providers, and participants’ homes.

 

COMPENSATION: Starts at $21.50/hr. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

 


 

Housing Intern

Job description
MCC Refugee Services is a refugee resettlement agency that provides many supportive services to recently-arrived refugees and asylees, including Housing. The Housing Intern will work closely with the housing team to facilitate the work of placing clients into secure and stable housing across the twin cities.

Responsibilities

• Assist with apartment set-ups for newly arriving refugee families
• Attend bridging (donated furniture warehouse) appointments/driving clients to and from appointments
• Conduct home safety orientation for refugee clients
• Conduct Pre-arrival visits to asses safety of housing
• Setting up Utilities
• Assembling and delivering welcome kits
• Delivering checks and assisting clients with rent payment process
• Delivering groceries for apartment set-ups
• Work with and lead volunteers during apartment set-ups
(Gas mileage is reimbursed)


Desired Qualifications


• Committed to helping refugees and be tolerant of different religions and cultures
• Self-starter
• Ability to multi-task
• Ability to manage time effectively
• Efficient at completing tasks
• Many housing tasks are in various locations across the Twin-Cities, therefore having access to a car is highly preferred.


Supervision and Training
The interns will work closely with and be supervised by the Housing Coordinator who is responsible for housing placements for our clients. On-site, continued training will include informational overview from staff and support as needed throughout internship.

Time Commitment and Location
Interns must be able to contribute between 10-30 hours per week on a consistent basis between the hours of 8am – 5pm Monday through Friday. This is an unpaid internship with time commitment between 3-4 months and an option to extend further. The intern fulfills his/her primary responsibilities at our office at 122 Franklin Ave. West, Suite 100, Minneapolis and off-site locations.

How to apply
Interested candidates can email their resume and a cover letter expressing their interest to rsvolunteers@mnchurches.org. Interviews will be conducted on a rolling basis.

 


 

 

Employment Services Intern

Job description
The Employment Services Intern will help with the Employment Team’s efforts to find and obtain sustainable and appropriate employment for some of the most vulnerable refugees in our program. These may include individuals that have recently arrived in Minnesota and speak limited English and
have no work experience or formal education. The intern will spend the majority of his/her time working one-on-one with these refugees to help them based on their specific needs. Interns may also work independently conducting research and gathering information on various potential employers.

Responsibilities
The Intern’s primary focus will be providing individual support to specific job-seekers and responding to needs as they arise. This may include the following duties:

• Help refugees who are approaching deadlines to apply to jobs and fill out applications
• Help prepare refugees for interviews and accompany them to appointments
• Accompany refugees on weekly job-search outings in specific neighborhoods and identify potential employers
• Coordinate transportation of refugees; help them ride bus and understand Metro Transit options and occasionally provide rides
• Research and investigate industries in the Twin Cities area that are hiring
• Outreach to new employers and educate and advocate on behalf of clients (Gas mileage reimbursed)

Desired Qualifications

• Experience working with English language learners
• Proven ability to work in a multicultural setting
• Excellent communication and negotiation skills
• Reliability, flexibility and creativity
• Knowledge of Twin Cities and the companies in the area
• Knowledge of the Metro Transit bus system and/or willingness to learn about it
• Computer skills (MS Word) and experience with completing internet job applications
• Ability to work independently
• Reliable access to a vehicle, car insurance, and ability to pass a background and driving records check

Supervision and Training
The intern will work closely with and be supervised by the two professional Employment Counselors who bear the responsibility of job placements in a supportive role. On-site, continued training will include informational overview from staff and support as needed throughout internship.

Time Commitment and Location
Interns must be able to contribute 10 hours per week on a consistent basis between the hours of 8am – 5pm Monday through Friday. This is an unpaid internship with time commitment between 3-4 months and an option to extend further. The intern fulfills his/her primary responsibilities at MCC
Refugee Services’ office at 122 Franklin Ave. West, Suite 100, Minneapolis.

How to apply
Interested candidates can email their resume and a cover letter expressing their interest to
rsvolunteers@mnchurches.org. Interviews will be conducted on a rolling basis.

 


 

POSITION TITLE: Custodian
EMPLOYMENT STATUS: Regular, 1 FTE, non-exempt
REPORTS TO: Building Supervisor

ORGANIZATIONAL BACKGROUND:
The Minnesota Council of Churches (MCC) is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

PURPOSE OF POSITION:
Custodian shall assist the Building Supervisor being a full-time Custodian in the care and maintenance and all-around safety of the building and grounds and program set-ups.

RESPONSIBILITIES:
1) Custodian shall be assigned specific areas for care, maintenance, protection and preservation of the facility.
2) In his or her area, the following shall be complete and maintained:

a) Cleanliness
b) Appearance
c) Orderliness
d) Cleaning, dusting, window washing, sweeping, washing and any other good housekeeping duties in the areas to which they have been assigned.

3) Minor maintenance repairs in his/her area.
4) Work on all events set ups that may occur on his/her work shift and the next day’s events scheduled.
5) Responsible for the security of the entire facility on and during his/her shift.

QUALIFICATIONS
• Must be well organized and able to work independently.
• Experience in custodial care of buildings of similar classification
• Able to lift 50 + pounds.
• Able to use various cleaning machines and yard equipment.

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional evening and weekend hours. This position works out of the MCC’s office at 122
West Franklin Avenue in Minneapolis.

COMPENSATION: Starts at $19.50/hr. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by The Minnesota Council of Churches.

 


 

 

POSITION TITLE:  Refugee Program Specialist: Resettlement Case Manager

EMPLOYMENT STATUS:  Regular, 1 FTE, non-exempt

REPORTS TO: Manager of Resettlement Services

 

ORGANIZATIONAL BACKGROUND: 

Minnesota Council of Churches (MCC) Refugee Services welcomes refugees, asylees, humanitarian parolees and other new Americans into new lives of freedom, hope and opportunity in Minnesota. Based in Minneapolis and Mankato, MCC Refugee Services has resettled those with refugee status in Minnesota since 1984. Through services providing resettlement, case management, employment, education and immigration legal services, MCC’s multi-cultural, multi-lingual and inclusive staff works to ensure our newest neighbors are “abundantly supported as they move from addressing basic needs to achieving their dreams.”

The Council is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

 

PURPOSE OF POSITION:

This exciting position plays an important role in welcoming and serving the needs of individuals arriving to Minnesota with refugee, SIV and humanitarian parolee status. This position functions primarily within the Reception and Placement program of MCC, working directly with individuals during their initial months in the country to provide and coordinate services which promote self-sufficiency and help participants achieve their goals, following guidelines of Minnesota Council of Churches Refugee Services programs and contracts.

RESPONSIBILITIES

  • Encourage self-sufficiency and independence of newly arriving individuals and families with refugee status
  • Develop service plans with program participants, empowering them to reach agreed-upon goals and meet program guidelines. 
  • Assist clients with applications for social security cards, public assistance, schools, ESL programs, and other community services
  • Connect clients to employment programs, basic needs resources, and ongoing community supports
  • Participate in cultural and community orientations with program participants
  • Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
  • Work with colleagues to secure housing and set up apartments with required furniture items
  • Welcome arriving families at the airport
  • Conduct intake and assessments
  • Provide translation and interpretation support for Refugee Services projects, as needed
  • Maintain positive relationships with community partners relevant to program activities
  • Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories
  • Document services in case logs and maintain up-to-date case files
  • Oversee volunteer activities within program and with clients
  • Assist in emergencies as they arise
  • Other duties as assigned

GENERAL QUALIFICATIONS: 

  • Experience working with refugees or recent immigrants
  • Case management experience focusing on attainment of outcomes in areas of housing, employment, education, family functioning, or immigration preferred.
  • Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them.
  • Demonstrated understanding of American culture and ability to interpret cultural differences.
  • Commitment to early self-sufficiency of refugees, asylees and immigrants
  • Strong motivational and teaching skills.
  • Demonstrated ability to work collaboratively across organizational boundaries.
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Proven ability to work in crisis situations.
  • Proven capacity to work in fast paced social service environment.
  • Demonstrated ability to work independently and as a member of a team.
  • Bilingual proficiency in Arabic, Dari, Karen, Oromo, Pashto, Russian, Somali, Spanish, Swahili, Ukrainian or other relevant languages preferred.
  • Bachelor’s degree or related work experience strongly preferred
  • Experience with Microsoft Word, Microsoft Outlook preferred.  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • Driver’s license and access to reliable transportation required.
  • Availability to work occasional weekend or evening hours

 

WORK ENVIRONMENT AND CONDITIONS: Normal office conditions and regular office hours, Monday-Friday, with occasional weekend and evening hours. This position works out of the MCC’s office at 122 West Franklin Avenue in Minneapolis, with regular visits to service providers and participants’ homes.

 

COMPENSATION: Starts at $22/hr. This is a non-exempt, 40-hour/week position. Benefits include medical insurance, dental, life, retirement, sick leave, vacation, and holiday benefits as provided by MCC human resources policy.

 


 

TITLE: Director, Mankato Area Refugee Services

Employment Status: Full Time, 1.0 FTE, Regular, exempt

Reports To: Division Director, Refugee Services

 

ORGANIZATIONAL BACKGROUND: 

Minnesota Council of Churches (MCC) Refugee Services welcomes refugees, asylees, humanitarian parolees and other new Americans into new lives of freedom, hope and opportunity in Minnesota. Based in Minneapolis and Mankato, MCC Refugee Services has resettled those with refugee status in Minnesota since 1984. Through services providing resettlement, case management, employment, education and immigration legal services, MCC’s multi-cultural, multi-lingual and inclusive staff works to ensure our newest neighbors are “abundantly supported as they move from addressing basic needs to achieving their dreams.” The MCC Mankato office opened in 2012 to serve the needs of refugees and immigrants in Greater Mankato area.

 

The Council is a statewide council with 27 member denominations from Historical Black, Native American, Mainline Protestant, Pentecostal, and Orthodox communions. The Council’s program areas include refugee resettlement and services, strengthening interfaith relationships, and racial justice. The broader mission of MCC is to build unity through justice for the common good. The staff at MCC reflects the broad diversity of Minnesota.

 

PURPOSE:  The Director leads, manages and supervises the work of the Minnesota Council of Churches (MCC) Mankato Area Refugee Services Office and is a key part of the MCC Refugee Services Management Team. The position oversees the development of programs at MCC Mankato, and oversees the day-to-day implementation and evaluation of the programs and projects. The Director supervises staff who provide direct client services, creates and nurtures community partnerships, and carries out program, finance and office management functions. The Director is an important community leader in promoting the welcome and inclusion of refugees and immigrants in the Greater Mankato area; the position represents MCC and its programs in outside coalitions and groups, and may be called up to speak on behalf of the MCC and the program. 

 

RESPONSIBILITES:

 

PROGRAM MANAGEMENT

  • Work with the Division Director, MCC staff and key stakeholders to develop and implement programs
  • Monitor and assess program impact and outcomes, ensure the achievement of contracted program goals, and identify opportunities for continuous improvement, through tools including case file reviews and program audits
  • Ensure accurate recording, tracking and reporting on program participants, outcomes and finances.
  • Manage and develop structures which encourage early self-sufficiency of all program participants.
  • Coordinate and oversee Mankato office and staffing logistics

STAFF SUPERVISION

  • Manage and supervise work of program staff, interns, subcontractors, and partners to ensure high quality services, accurate record-keeping, and achievement of project deliverables. 
  • Coordinate and facilitate orientation, training and professional development opportunities for staff, interns and volunteers
  • Provide case consultation and technical assistance to program staff, ensuring clients are integrated into the array of services available in the organization.
  • Oversee volunteer and intern activities

RELATIONSHIPS AND NETWORKS

  • Develop and maintain relationships with key constituencies including refugee communities, congregations, community leaders, other social service providers, and public officials.
  • Participate in the writing of grant proposals, drafting program reports for funders, and identifying programmatic possibilities, with focus on ensuring strong relationships to local partners and funders.
  • Conduct presentations to public and community stakeholders.
  • Represent MCC Refugee Services at community meetings, workshops, and trainings.
  • Promote the work of MCC to the media, private foundations, local and state government, through social media, and with potential program participants.

DIRECT SERVICE COVERAGE

  • Provide coverage of direct client services as needed, including:
    • Conducting intake and assessment to determine eligibility and client needs;
    • Making appropriate and meaningful referrals to meet client needs;
    • Encouraging early self-sufficiency and independence to all program participants;

OTHER

  • Participate as an active member in MCC’s Senior Leadership Team;
  • Participate as a resource to MCC Refugee Services staff in the Metro and elsewhere in Minnesota.
  • Address emergencies as they arise
  • Other duties as assigned

 

QUALIFICATIONS:

  • At least 5 years professional experience working to attain client or project goals
    • Preferred experience in refugee-serving programs focused on attainment of outcomes in areas of education, housing, family functioning, and employment services.
  • Preferred minimum of 3 or more years of program management, leadership or other supervisory experience in a human service or related setting.
  • Experience working with and extensive knowledge of challenges and opportunities of local refugee and immigrant populations
  • Significant professional project coordination experience
    • Prefer coordination experience working in a multi-agency collaborative setting. 
  • Demonstrated ability to work collaboratively across organizational boundaries and with diverse partners
  • Previous project or staff supervisory experience, with strong interpersonal, motivational and teaching skills.
  • Strong organizational and project planning skills
  • Demonstrated ability to interpret and negotiate cultural differences.
  • Commitment to early self-sufficiency of refugees
  • Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
  • Strong English language communication skills, both oral and written.
  • Demonstrated strong communication, negotiation, and mediation skills.
  • Familiarity with and sensitivity to the constituency of MCC, including those from diverse ethnic and religious backgrounds
  • Proven ability to work in crisis situations and/or a fast paced social service environment.
  • Experience with Microsoft Office applications (Word, Excel, Outlook).  Proven ability to use basic office equipment including copiers, postage machines, and fax machines
  • High level of organization and time management
  • Demonstrated leadership skills
  • Bachelor’s degree required
  • Bilingual proficiency in a relevant language preferred.
  • Preferred experience in grant writing and reporting, and/or other aspects of fund development.
  • Able to travel independently throughout the greater Mankato area, to the Twin Cities, and other parts of Southern Minnesota as needed; driver’s license required.

 

WORK ENVIRONMENT AND CONDITIONS

Normal office conditions. This position works out of MCC’s Mankato office at 501 S. 2nd St, Mankato, MN.   Most job duties are performed during the weekday business hours, with occasional weekend or evening hours.

 

COMPENSATION: This is a full-time, exempt, regular position. Benefits include medical insurance, dental, life, retirement, sick and safe leave, vacation, and holiday benefits as provided by MCC human resources policy. Starting salary of $65,000-$70,000.

 


HOW TO APPLY

To be considered for a current job opportunity, submit your completed application to employment@mnchurches.org.